All Sales Are Final

All scratch-and-dent, clearance, and discounted items are sold as-is. Once a purchase is completed, no refunds or returns will be issued.

Exchange Policy (Within 7 Days)

If your appliance experiences a functional issue within 7 days of purchase, and the issue cannot be resolved through troubleshooting or repair, we may offer an exchange at our discretion.

To qualify, the following conditions must be met:

* Proof of purchase (invoice or receipt) is required
* The item must be inspected by our team
* The issue must be a verified manufacturing or functional defect
* A comparable replacement must be available in stock
* Exchange must be approved by management

Exchanges will not be granted for:

* Cosmetic damage (scratches, dents, or dents disclosed at sale)
* Improper installation or setup
* Damage occurring after delivery or purchase

Warranty Information

New appliances may include a manufacturer’s warranty (typically 1–2 years). Warranty terms vary by brand and will be provided at the time of purchase.

Scratch-and-dent, clearance, and used items are sold without warranty, unless explicitly stated in writing at the time of sale.

Important Notes

We strongly recommend customers inspect all items at the time of delivery or pickup. Once accepted, the item is considered delivered in satisfactory condition.

We are not responsible for issues resulting from installation, misuse, or post-purchase damage.

Need Assistance?

If you experience an issue, please contact us promptly so we can assist you.

To help us resolve your request faster, please provide:

* A clear photo of the issue
* A copy of your receipt
* A brief description of the problem

You may contact us by phone, email, or visit our store in person.

Texas Appliance Hub
Email: info@houstonapplianceoutlet.com
Phone: (346) 849-5788
Phone: (713) 815-5772
Website: www.texasappliancehub.com