Privacy Policy

Last updated: October 30, 2026

Overview

Houston Appliance Outlet (“we,” “our” or “us”) respects your privacy. This policy explains how we collect, use, share and protect your information when you visit our website, contact us or make a purchase. By using our website or services, you agree to the practices described here.

Information We Collect

Personal information: name, email address, phone number, and billing and delivery address.

Payment information: payments are handled securely by third-party payment processors. We do not store credit or debit card numbers on our servers.

Device and usage information: IP address, browser and device type, pages viewed, visit dates and times, cookies and similar technologies, and website analytics data.

How We Use Your Information

We use your information to:

• Process and fulfill orders
• Schedule and manage deliveries
• Provide customer service and support
• Send order and account updates
• Improve our website and your experience
• Send promotional messages, only if you opt in
• Prevent fraud and keep our website secure
• Meet legal obligations

Calls, Texts and Emails

When you give us your phone number or email, you agree to receive messages about your orders, deliveries, service requests and financing. Promotional messages are sent only if you opt in, and you can opt out at any time. Message and data rates may apply.

How We Share Information

We do not sell, trade or rent your personal information. We share it only with:

• Payment processors
• Delivery and logistics partners
• Service providers that help run our business and website
• Financing partners, if you apply for financing
• Legal authorities, when required by law

Financing providers have their own privacy policies, and we are not responsible for their practices.

Cookies and Analytics

We use cookies and similar tools to keep the website working, understand traffic and improve your experience. We may use third-party analytics tools. You can turn off cookies in your browser, but some features may not work properly.

Data Retention and Security

We keep personal information only as long as needed to provide our services, keep business and accounting records, handle warranty or service requests and meet legal requirements. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

Your Choices and Rights

Subject to applicable law, you can ask to access, correct or delete your personal information. Contact us using the details below to make a request.

Third-Party Links

Our website may link to other websites. We are not responsible for their privacy practices, so please review their policies.

Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this policy from time to time. Changes are posted on this page with a new “last updated” date.

Contact Us

Houston Appliance Outlet, 2395 Hwy 6, Suite A1, Houston, TX 77077. Phone (713) 820-7959. Email info@houstonapplianceoutlet.com.