Policies

Terms and Conditions

The terms that apply when you use our website or buy from Houston Appliance Outlet in store or online.

Last updated: October 30, 2026

Agreement to These Terms

Welcome to Houston Appliance Outlet (“we,” “our” or “us”). By using houstonapplianceoutlet.com or buying from us in store or online, you agree to these Terms and Conditions. If you do not agree, please do not use our website or services.

Use of Our Website

You agree to use our website only for lawful purposes and not to:

  • Try to gain unauthorized access to our systems or servers
  • Interfere with the website’s operation or security
  • Use our content or materials for commercial purposes without written permission

Product Information and Pricing

We work to keep product descriptions, images, specifications and prices accurate. However, colors may look different on your screen, and prices and stock can change without notice. If a pricing or description error occurs, we may correct it and cancel affected orders, even after confirmation.

Orders and Payment

When you place an order, you agree to give accurate information and use a valid payment method. All orders are subject to acceptance. We may refuse or cancel an order for reasons such as suspected fraud, pricing errors or inventory issues. An order confirmation does not guarantee acceptance.

Delivery and Risk of Loss

Delivery times are estimates and can be affected by weather, carrier delays or inventory issues. Risk of loss passes to you once the item is delivered or picked up. Please inspect your appliance at delivery and report delivery damage within 48 hours, as described in our Exchange and Warranty Policy.

Returns, Exchanges and Warranty

All sales are final. Limited exchanges and refunds are covered by our Return and Refund Policy and our Exchange and Warranty Policy. Each appliance has its own warranty based on its condition, and the warranty that applies is stated at the point of sale. Warranty coverage does not include damage from improper installation or use, mishandling, electrical issues or power surges, or unauthorized repairs.

Financing

Financing is offered through independent third-party providers. Approval, terms and payments are set by the provider, and approval is not guaranteed.

Limitation of Liability

To the fullest extent permitted by law, Houston Appliance Outlet is not liable for misuse of products, installation errors by others, or indirect, incidental or consequential damages, including lost income or property. Our total liability for any claim will not exceed the amount you paid for the product.

Intellectual Property

All website content, including text, images, logos and design, belongs to Houston Appliance Outlet and is protected by law. You may not copy, reproduce, distribute or use it for commercial purposes without our written consent.

Our website may link to other websites. We are not responsible for their content, policies or practices.

Privacy

Your use of our website is also governed by our Privacy Policy.

Events Beyond Our Control

We are not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, supply chain disruptions, government actions, labor disputes or carrier delays.

Refund Processing

Approved refunds are sent to the original payment method and usually appear within 5 to 10 business days, depending on your bank.

Changes to These Terms

We may update these terms at any time. Changes are posted on this page with a new “last updated” date, and continued use of the website means you accept them.

Governing Law

These terms are governed by the laws of the State of Texas, United States, without regard to conflict of law rules.

Contact Us

Houston Appliance Outlet, 2395 Hwy 6, Suite A1, Houston, TX 77077. Phone (713) 820-7959. Email info@houstonapplianceoutlet.com.

Questions About This Policy?

Our team is here 7 days a week, 10 AM to 7 PM, at 2395 Hwy 6, Suite A1 in West Houston.